Restart in the right order
Unplug the router for thirty seconds first, then restart your TV or stick, and only then open the app. It sounds simple, but it fixes things surprisingly often.
Close what is sharing the line
Downloads, cloud backups and game updates on other devices eat bandwidth. Pause them during a match and the picture settles straight away.
Drop the quality when it is busy
Many channels come in 4K, Full HD and HD. On a shaky connection, switch to the Full HD version: on most screens you barely see the difference, and the stream needs less than half the speed.
Keep your app and device up to date
Update the player app and clear its cache now and then. Older sticks with little free storage start to stutter even when your internet is fine.
Still happening?
Tell us on WhatsApp which channel, on which device and at what time. With those three details we can quickly see what is going on.